Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Artisan House Gifts

Return Policy
At Artisan House Gifts, we want you to love your purchase. If you're not satisfied, eligible items may be returned under the conditions below.

Return Window
- Returns are accepted within 14 days of delivery.
- Items must be unused, unworn, and in original packaging with tags attached.
- A valid proof of purchase is required

Return Methods
- By Mail: Contact us to initiate a return.
- in-Store: Online purchases may be returned at our retail location. Please present your order confirmation. All in-store returns must meet the same conditions and return window as online returns.

Non-Returnable / Final Sale Items
- Sale or clearance merchandise
- Seasonal and holiday items
- Personalized or custom items
- Jewelry
- Gift cards

Damaged or Incorrect Items
- Claims must be made within 5 days of delivery.
- Contact us with your order number and photos of the issue.
- Approved claims will be replaced or refunded at no additional cost.

Refunds
- Returns are inspected upon receipt.
- Approved refunds are issued to the original form of payment.
- Please allow 5-7 business days for processing after approval.
- Original shipping charges are non-refundable.

Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service. We are not responsible for lost or undelivered returns.

Refused or Undeliverable Packages
- Orders that are refused at delivery or returned as undeliverable will be treated as standard returns.
- Shipping charges are non-refundable, and return shipping or carrier fees may be deducted from the refund.

How to Start a Return
Email: artisanhouse@artisanhousenorthport.com
Include your order number and reason for return.

Additional Terms
- Returns that do not meet these conditions may be refused or subject to a restocking fee.
- Items sent back without prior contact may result in processing delays.